As we keep growing, we are looking for a new colleague to join our admissions team.
The mission of the Program Consultant is to consult applicants on both the Intensive Chinese Program and the Internship Program through our brands Hutong School and Internship Network Asia.
Do you think you have what it takes? Are you up for a challenge?
Position: Full-time
Location: Beijing
Salary: Fixed + Commission
Daily tasks:
You will work together with and report to the Admissions Director on the following daily tasks, including but not limited to:
Sales (pre-arrival):
Deal with initial inquiries at our central e-mail address, contact form and online chat function (rotation between all team members)
Handle the entire sales process from first contact through final enrollment with applicants from all over the world, by email and phone, including:
Informing and guiding applicants in their search for the right program
Interviewing new Internship Program applicants
Matching the Internship Program applicants with available internship offers by contacting the companies offering positions
Helping applicants of the Intensive Chinese program to define the specific characteristics of their program and upsell additional services whenever possible
Advising enrolled students on the logistical aspects of their stay before their arrival (advice on their visas, provide the necessary documents, get arrival details, questions about life in China, etc.)
Communicating with other 3rd parties involved in the enrollment process (agencies, partner schools, referrers, etc…)
Assist the Sales Director by providing information and feedback regarding the sales process with the aim to continuously improve the process
Customer Service and Quality Control (post-arrival):
Help to prepare for students’ arrival
Take the student to his/her internship company on the first day of internship
Follow up on the internship quality and help to ensure our students are happy with the services they are receiving (Quality control)
Corporate Relations:
Contact new companies and/or answer companies’ enquiries when the General Manager is out of the office
Occasionally attend company meetings to establish new partnerships for the internship program
Help the General Manager in defining the internship offers from new partner companies
Requirements:
Minimum Bachelor Degree
Strong interest in Sales, with background or interest in HR/Training/Education/Communication/Travel industry or other related areas
Fluent spoken and written English, all extra languages are a plus with preference for German, French or Spanish
Basic knowledge about the Chinese language is a must, minimum of 1 year China-based experience
Eye for detail and precision
Excellent communication and interpersonal skills
Organized, customer-orientated, team player
Good knowledge of Microsoft Office
Company description:
Hutong School was founded in September 2005 by a team of French, German, Korean, Flemish and Chinese entrepreneurs. We are the first Chinese language school under foreign management officially licensed by the Chinese Ministry of Education. We provide intensive Chinese language courses and find quality internships in China, through our Internship Network Asia brand. We are committed to the development and nurturing of young talent in all industries at all levels.
If you are interested in this position and believe you are suitable for the job, please send your CV to hr@hutongschool.com.