About us

Support Guru Level:

General Internship Information

  • Business Area: Marketing
  • Location: Shanghai
  • Duration: 3 months - 6 months
  • Allowance: 0.00 CNY
  • Other benefits:
  • Reference: 1125

Daily Tasks

• Update data in the back office
• Occasionally answer customer queries on WeChat/email/Meetup in a friendly and proactive way
• Communicate customers’ problems or complaints in a polite way to the operator
• Make sure the quality of trips is ensured and solve any on trip operational issues as they arise
• Maintain and update itinerary and pricing database according to schedule
Go on and lead some awesome trips if needed.


• Fluent written and oral Mandarin
• Excellent communications skills in English – verbal and written
• Preference for 1-2 years relevant experience (e.g. customer service, hospitality, travel agency)
• Passionate about experiences, communicating and learning
• Self-starter who takes initiative & can operate with minimal guidance
• Positive attitude, detail and customer oriented with good multitasking and organizational ability

Additional Information


Company Description

was born in a Buddhist Monastery in the Himalayas - Juan Pablo, the founder of this travelers group, decided to quit the corporate race and took a few months off to travel the top of the world with the goal to put more meaning into his life and the lives of people around him.

That motivation is the refined fuel of human beings and motivation is endless once you find your passion. Thus he started a community of travelers who go way off the beaten path to experience what few people have been able to… Trips include immersing yourself in North Korea, the Trans-Siberian train, paragliding over rice terraces, to camping on the Great Wall…
All this is done in a friendly environment for people to connect and have amazing experiences offered nowhere else in the world…


If you have any questions about our program, please feel free to contact us!

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