About us

Customers Relations Intern

General Internship Information

  • Business Area: Sales
  • Location: Beijing
  • Duration: 3 months - 6 months
  • Allowance: 0.00 CNY
  • Other benefits:
  • Reference: 234

Daily Tasks

You will help develop their brand image as a luxury and trendy company by being responsible for, including but not limited to:
- Reception and guidance of the clients within the salon
- Providing quality services to the guests in the salon
- Client bookings and appointments
- Development and improvement of the relationship between customers to enhance the loyalty of customers
- Looking for opportunities to solicit feedback from customers and timely advice
- Trying to achieve customers’ highest satisfaction
- Managing stock and inventory of salon products
- Advising the company in terms of promotional offers or better service solutions that would help maximize the company’s revenues
- Helping organize events and photoshootings
- Assisting marketing department when necessary


Requirements

- Fluent in English
- Sense of Fashion
- Outgoing and positive attitude
- Able to handle emergencies and multitask
- Strong adaptability and strong organizational skills
- Good interpersonal skills and knowledge of customer service
- Hospitality background is a big plus
- Experience in cosmetics industry a big plus
- Chinese language skills would be a plus


Additional Information

- You will be able to follow training at one of their biggest clients’ academy
- You might be asked to work late hours or over the weekends sometimes but will always be notified 1 week in advance.
- Working hours: 8hours per day, 6days out of 7, 1day off


Company Description

With 600 Salons Worldwide, they have built a strong reputation in hair styling and are the n°1 hair salon company in Europe. The brand serves as stylist for many celebrities as well as for film festivals, music awards, TV shows and fashion shows. Currently, they have 10 high-end salons in China and plan to open 10 more in 2012.


CONTACT US

If you have any questions about our program, please feel free to contact us!

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