About us

Guest Services Intern (Front Office)

General Internship Information

  • Business Area: Hospitality
  • Location: Hangzhou
  • Duration: 3 months - 12 months
  • Allowance: 0.00 CNY
  • Other benefits:
  • Reference: 1265

Daily Tasks

- You will be responsible to provide an excellent and consistent level of service to your customers.
- Contribute to the smooth and efficient running of the Reception within the Rooms Division.
- Internships can be tailored according to your qualifications and an interview between you and the company.


- Major in Hospitality, Tourism Management or related topics.
- Good customer service, communications and interpersonal skills are a must.
- Computer literate.
- Fluent in English.
- Knowledge of Chinese, Spanish, German, Japanese or Korean will be a plus

Additional Information

- Fun and active team
Good environment for building your professional network
Uniform will be provided 

- Locker and 24 hours shower access
- Overnight dormitory for late shifts
- Duty meals
- Birthday celebration by every division
- Certified awards

- Associate activities
- Associate lounge access

Company Description

Prominently located on the banks of West Lake, this 390-room hotel gives Hangzhou, one of China’s most splendid and luxurious cities, a stylish icon. The hotel offers elegantly designed guest rooms, innovative restaurants and bars, modern meeting and banquet space and a luxurious spa and fitness center. As it is situated in the lakeside pedestrian zone of the famous West Lake, it is within walking distance to the city’s business, shopping and entertainment center. The hotel is in close vicinity to many scenic and cultural attractions in Hangzhou.


If you have any questions about our program, please feel free to contact us!

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