About us

Health Club attendant

General Internship Information

  • Business Area: Hospitality
  • Location: Shanghai
  • Duration: 6 months - 6 months
  • Allowance: 0.00 CNY
  • Other benefits:
  • Reference: 383

Daily Tasks

You will work alongside the Health Club Manager (Chinese) and will be responsible for attending all guests’ needs within the Health Club facility. This will involve conducting the following tasks:
- Providing prompt, efficient and courteous services to guests, members and visitors
- Reporting repairs and maintenance problems to supervisor
- Familiarizing yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
- Being knowledgeable about all hotel facilities in order to promote and sell them to guests
- Ensuring guests amenities, towels, linen and other guests needs have ample supply
- Following hotel procedures in relation to pool towel issue and retrieval
- Liaising with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
- Conducting activities and services for guest, members and registered children while giving proper instruction and safety reminders
- Abiding by rules and regulations and policies and procedures of hotel
- Conducting regular inspections of pool grounds to ensure cleanliness standards are maintained
- Applying correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
- Attending scheduled training
- Participating actively in employee activities
- Adhering to specified hygiene and personal appearance standards
- Participating in activities concerning protection of environment
- Ensuring only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use


Requirements

- Active Interest or experience in fitness and leisure (including understanding of fitness equipment)
- Native English fluency
- Outstanding listening skills
- Out-of-the box thinker
- Confidence
- Diplomacy
- Knowledge of the Chinese language is a plus


Additional Information

You will need to:
- Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for anything
- Show you care by being thoughtful in the way you welcome and connect with guests
- Take action by showing initiative, taking ownership and going the extra mile


Company Description

This hotel is part of one of the largest International Hotel Management Group. As the first International branded hotel, this hotel is ideally located at the center of Pudong New District, close to Shanghai New International Expo Center and connects to national-level zone such as Kangqiao Industrial Zone and Zhangjiang Hi-tech Park.


CONTACT US

If you have any questions about our program, please feel free to contact us!

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