Account Manager & Customer Support Intern

General Internship Information

Business Area:

Marketing

Duration:

Minimum 3 months

Allowance:

To be discussed

Location:

Beijing

Daily tasks:

offering customer support
participating at meetings with clients
establish and maintain close and constant contact with clients.

Requirements:

Marketing and E-commerce background
Knowledge of CRM tools
Familiar with Graphic Interfaces
Ability of understanding customers’ needs and how they work
Ability to prioritize his/her own workload.
Fluent in English.

Remarks:

The intern needs to be flexible concerning daily tasks, he will have chances to develop his/her own projects and to focus on areas of main interest for him/her. The company will adapt the daily tasks and the intern’s role to his/her skills, qualifications and interests.

Company description:

Upon its creation in 2001, the company's core-business was newsletter management for heavy traffic websites. The technical team developed its own routing platform witch routed several million of messages per month a year later.

With time, the company has upgraded its solutions by integrating email upstream steps such as works on files, data mining, complex management of subscriptions, message creation ... as well as follow up activities such as statistics, scenarii management, behavioral analysis. Today, it supports their clients into efficiently implement their marketing strategy by organizing and exploiting their data.

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